Job Details
Our client is a Global Company that innovates, optimizes and drives the supply chains and marketing promotions of many of the best known brands in the world. They are now seeking a Logistics Executive, Plan & Book to join their team.
Logistic Executive, Plan & Book
RESPONSIBILITIES
- Ensure timely execution of order management, including timely and accurate purchase order processing, placing orders with suppliers, confirming orders to customers, preparing and consolidating relevant shipping documents to the customers and etc.
- Monitor and compile order management related data for the purpose to support the process of exception handling, such as Change of destination, Detention-In-Transit, Air freight and etc.
- Monitor and capture order deviations, such as delay in ETD/ ETA and etc, with valid reasons, thereafter, evaluate and determine impact to customers and hence, share with Customer Service to advise customers on alternatives/ solutions.
- Organize and ensure timely filing of order management related documentation in accordance to audit requirement.
- Communicate politely with suppliers and service providers by email, letter, face to face and telephone.
- Maintain accurate and timely records of correspondences or discussions with customers.
- Liaise and coordinate with internal resources to offer constructive solutions to satisfy/ support the customers’ requirement.
- Communicate closely with internal stakeholders such as Customer Service, Key Account Managers and other key stakeholders, to manage their expectation in alignment to our service agreement with the customers.
- Develop and maintain effective working relationship across functions to meet and / or exceed customers’ requirements.
- Provide feedback on internal improvements.
REQUIREMENTS
- Minimum Diploma in Business Administration or other discipline.
- Strong interpersonal skills to enable effective cross functional teamwork.
- Good spoken and written communication skills.
- Self-starter and fast learner who can work independently.
- Ability to work well under pressure.
- Excel/ words savvy.
- Experience in order processing, preferably in a supply chain function.
- Will be an advantage if has experience in using CW1 system.
HOW TO APPLY
Interested candidates please send your full resume (MS Word document), including employment history, present and expected salary to cv@delken.com.hk.
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